FROM INSTALLATION TO AFTERSALES MONITORING

We promote a smooth relationship between brands and points of sale: a single partner for all activities

INSTALLATION

We have years’ worth of experience in setting up individual stands and permanent/temporary displays, including racks, linear shelves, reglette/shelf talkers, shop windows, furnishings, corners and shop-in-shops. Offering outstanding execution, we apply international standards and boast technical expertise in the display formats used by the country’s leading sectors and sales channels.

 

From Flagship Stores, Travel Retailers and Outlets to Franchises, Department Stores and Shop-in-Shops, we promote a positive relationship between brands and consumers by processing our customers’ requests for each point of sale in a quick and efficient way and helping them achieve high levels of customer loyalty. Our people are involved in more than 9,000 jobs each year, supporting brands and retailers.

MAINTENANCE

We carry out scheduled maintenance work to ensure that the high-quality standards required are met and that the image of the brand is preserved over time. We carry out specific interventions to improve the commercial potential of a point of sale.

 

As well as standard technical assistance, we are able to restore components based on newly produced guidelines and to reorganise spaces at certain times of the year, i.e. seasonal sales periods or Christmas.

 

Our teams and project managers share, in real time, all information regarding the status of units and jobs via the My Proma digital platform, where they receive prompt feedback from customers thanks to the easy access to projects, photographs and merchandising planograms.

MERCHANDISING UPDATES

Thanks to the ability of our Visual Merchandisers to apply customer-specified guidelines in a coherent and consistent way, we maintain strong brand image for our customers, boosting performance from a marketing point of view.

 

Our personnel, present throughout the country, deal with updating unit layouts (displays, communication materials, lighting etc.), providing prompt, effective assistance.

 

We comply with the standards required and work in a highly professional way to ensure that the point of sale is in keeping with the image of the relevant brand. Thanks to years’ worth of experience and our in-depth knowledge of sales channels and their specifics, we are able to make the purchasing experience easier and satisfy the needs of retailers.

AFTERSALES MONITORING

Thanks to our expertise in refilling displays and goods layout gained over time, we guarantee excellent availability and proper arrangement of products on display.

 

Our Visual Merchandisers follow the customer’s instructions to the letter, in accordance with specific planograms and the quality standards envisioned. The steps we take aimed at satisfying every type of display need or requirement, with all players involved in the project interacting, demonstrate the effectiveness of the services we provide.

 

Thanks to our ability to manage preordering and efficient integrated logistics management, we are able to provide monitoring of product sell-out. We share, in real time, all useful information with the customer via the My Proma digital platform, aiding their business decisions.

All Proma services for brands and retailers

FIELD MARKETING
SERVICES

Installation
Maintenance
Merchandising updates
Aftersales monitoring

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PROMOTIONAL
LOGISTICS

National Hubs
Handling
Picking
Stocking

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POS MATERIAL PRODUCTION

Know-how with various materials
Customisation
Prototyping
Restoration

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PLANNING
& DESIGN INNOVATION

Technical exchange
Devising layouts
Graphics & rendering
Contextualising points of sale

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MY PROMA
CRM

Real-time monitoring
Timing
Point of sale database
Availability of materials

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Why choose Proma

The power of visual communication

SUPERVISION

We supervise points of sale and improve customer experience with services and solutions that promote the image of the brand/retailer.

EXPERIENCE

We put our experience at the service of the customer. We have an in-depth understanding of physical distribution channels and the specifics of the sectors involved.

SOLUTIONS

We adhere to global standards and develop bespoke style guides. Our goal is to satisfy each and every need.

realizzazione reglette

EXECUTION

We optimise resources, timing and people with responsive teams able to plan, implement and manage complex projects.

ORGANISATION

Thanks to our extensive network of logistical hubs and personnel with varying profiles and skills, we are able to provide a quick, attentive and punctual service.

ANALYSIS

We enable users to monitor projects and take corrective action by sharing, in real time, bespoke analytical reports via the My Proma digital portal.

Want to get in touch with Proma?

We are available for any enquiries you may have and to share our experience.
For more information or a quote, fill out the form or send us an email, or, alternatively, ring us at our head office.

CONTACT DETAILS

T. +39 039 22019.1
E. info@proma-srl.com
E. commerciale@proma-srl.com

WHERE WE ARE

Via Degli Artigiani, 49
20853 Biassono (MB) Italia
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